nzxt customer service reddit

I recieved my 1st pc from nzxt it was a BLD. I have had many cases H1 S340 elite hue products and many others etc.

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If you have another drive you can use your pc in the meantime and installing a drive is incredibly easy.

. Build a custom gaming PC with the NZXT BLD Service. Submitted a support ticket waited a whole week only to get a reply to look at one of their support articles even though the problem I outlined in the initial ticket. NZXT please fix your customer support.

Log In Sign Up. Installing the M2 NVME SSD. TEAM WORK Our teamwork inspires people to make their best contributions- we share lessons learnt identify areas to improve upon and celebrate our shared accomplishments.

You have a strong fan base and this is not a good way to keep and build your product. Build a custom gaming PC with the NZXT BLD Service. Worst 3131 dollars ever spent.

Its important to us that our customer service is reliable receptive prompt in follow ups and offers easy-to-use self-help tools. You are going to lose a lot of people. 4 Once you get to the final page Payment Method it will have the option for Affirm.

1 After configuring your desired gaming PC click on the Checkout button. But our award-winning customer service team is also here to help with any issues. This is the worst customer service Ive ever experienced.

In total I paid 1206 for the PC shipping and and extra 100 processing fee. Then the bluescreens then the crashing The missing parts I started to notice. Installing the AIO Cooler.

If yes easy fix yourself. It makes me regret that I just ordered an NZXT H1 for another system too. BLD Kit Version 2 K120 Cooler Level 1.

City of Industry CA 91744-3927. I think a lot of people are impatient. The fan remote had a huge chunk out of it.

Posted by 3 years ago. The plan was to move the Z63 to the intel ATX build and put my ITX system where the Z63 is now in the H1. Calling just leads to an automated message saying that theyre experiencing a service outage but Ive called the past 3 days and theres been service outages each.

Tbh when sending a PC. So my case had a fan die within a couple months and I wanted a replacement. The customer service representative explained that she could not send a replacement until the shipping company provided a claim number which could.

Posted by 1 year ago. Please use the Submit A Request option when Live Chat is not available and a Customer Service Representative will. For me it has been fantastic actually.

My h510 elite side panel broke and I submitted my invoice and serial number but havent gotten a. BLD RETURNS EXCHANGE. Long story short started experiencing problems with the Creator PC after I bought it about 2 months ago.

City of Industry CA 91744-3927 Tel. All reviews pc issue month customer service company day product year computer week thing time service one build brand customer. I keep purchasing because the customer service has been great.

I quickly realized I needed another connection cable for the Hue and contacted customer support about it. Anyone whos ever bought a product outside of Japan or. If no it might be better to arrange nzxt to send you an HDD only and then have you put it in your rig yourself.

I was thinking the same thing and one day. I purchased the NZXT BLD Starter PC PLUS WHITE as COVID-19 struck and my iBuyPower gaming PC of 7 years had finally broken down graphics card went bad. FIRST OF ALL THEIR WARRANTY FOR REFUND IS ONLY 2 WEEKS AFTER DELIVERY DATE BE AWARE.

It worked great for a week. I recently bought an NZXT AER RGB fan pack that comes with a Hue and after I bought an extension kit so I could have RGB lights. Its been over 3 days and Ive gotten nothing back.

They have resolved every issue I had with zero pushback and parts were shipped in a timely manner. All I want to do is build this system. 2 Fill out your contact information and shipping information.

None of my fans plugged into it. NZXT HQ 15736 E. Need immediate assistance with your order.

I had the same experience. Warranty Length NZXT computer cases temperature meters fans accessories and cables carry a 2-year warranty from the date of purchase for parts and labor. NZXT E Series power supplies offer a 10-year warranty.

For some reason NZXT is making it difficult to get an LGA 1700 bracket. 3 Choose your preferred shipping method. What a pain this has been.

I just finished a new build and the best case size and layout available to me was NZXT. Talk to us on Live Chat from Monday through Friday 900am - 500pm PT. NZXT has some nice PC cases even with a few issues with threaded holes.

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